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CRM systems can also be helpful in ensuring and documenting data protection compliance. Most CRM solutions offer functions for
- Obtaining and documenting declarations of consent
- Documentation of data structures for personal data, data origin, consent forms or other legal basis and processing purposes
- Documentation of requests from data subjects, e.g. right to rectification or access
- Restriction of use, erasure and data portability
- Implementation of deletion and anonymisation periods with automatic reminders